A Thought For The Weekend : Does Technology Make Things Easier?

Who's Life Does Technology Mae Easier

We’re constantly told that technology is taking away jobs and always makes things easier to do.

I’ve come across 2 examples, that prove this thinking to be slightly incorrect:

1. Candidate applications

I know, this isn’t really a new thing! Why, oh why, can’t people apply for jobs in an easy way? We’re in the 21st Century, the information age, the time of mobile uprisings, yet when I see a job on my mobile phone and want to apply, I can’t!!!

It should be as easy as clicking one button and all my info will be uploaded instantaneously. unfortunately most, if not all, of the job boards and employer websites won’t even let me view their website in a mobile friendly way, let alone allow me to apply!

Results

  1. Poor end-user experience,
  2. Longer process for end-user,
  3. Less work for staff who process the applications, or maintain their web presence
  4. Cost savings in Management’s eyes

2. Online expenses claims

It used to be that you attached your receipts to a claim form, signed it and got paid back. SIMPLE!

Not all companies use online claims systems, but if you do, you’ll probably have to:

  • Wait several days for a login to be set up…..
  • complete an online form, which has loads of individual steps.
  • take photos of receipts or scan copies,
  • send them by email to your work email address, hoping that they get through the filters and security settings
  • download them to your PC
  • upload them onto your claim form
  • Submit your claim form
  • wait for several approvers to sign the claim off
  • keep your fingers crossed and hope that you’ve completed all of the steps above correctly!!

It’s a rollercoaster, but hopefully you’ll be succesful and get your few ££s back.

Result

  1. Poor end-user experience
  2. Longer process for end-user
  3. Less work for staff who process the claims
  4. Cost savings in Management’s eyes, due to point 3 above

There seems to be a trend here – Mainly Companies’ making their lives easier, faster and cheaper, at the expense of longer processes and poor experiences for their end-user.

Don’t get me wrong! If and when it works, Technology can make our lives a little easier i.e. oyster cards (rather than paying for every trip),  email (instead of sending snail mail), mobile phones (instead of standing in a phone box in the cold).

Yes – these efficient technologies have changed the world! They do make things easier and can even save lives, but they were developed with the user in mind, NOT to save cost or a company’s efforts.

When Tech doesn’t work, or in these cases, when the decision makers think that they are streamlining their processes, it can be an absolute nightmare for their customers!!!

Both of these issues can could be changed by designing products and services from a customer stand point first.

  • What problems/fears do they have?
  • What do they need to do?
  • What would they gain by being able to do it?
  • What are their current “pain points”?

How can you design and develop you products or services to address the questions above?

Every Company is different, but all of them can look at their business form a customer stand point first.

Costs savings are important, but ultimatelymean nothing if you don’t have any cuistomers in the first place!!!

Thought for the weekend:

Whose life should be made easier with Technology: the Company who want to cut down the work for their staff (and by default cost), or the end-user i.e. the customer who is ultimately paying those employees?

Please leave a comment below and let me know your thoughts!

An Apology : I’ve been absent for far too long

Dear reader,

I have a confession to make – I’ve been away for far too long, working on other projects.

I AM SORRY :-(

This isn’t the best way to run a blog and I thank every single of one of my followers for still hanging around and waiting for me to come back.

I know there are plenty of other blogs out there to keep you occupied, but one thing I’ve noticed, si that a few of my posts have been getting quite a lot of views, even though the blog has been relatively inactive with new content.

It got me thinking that maybe I should MAKE some time to start blogging actively on here again and also to SHARE some of the new knowledge that I’ve picked up since I last published!!

So there you are, I’ve laid my soul bare and hope that you can find it in your hearts to forgive me my past indiscretions ;-)

Thank you again and I promise that from now on, I’ll post much more regularly!

Regards,
Tony

Create a CV (Resume) on Canva

Have you heard about Canva yet? It’s taking the online world by storm…..

As the social networks become more image focussed, tools like Canva are becoming more popular. No matter which social media channels you use, a good image always helps get your idea across.

If your Photoshop skills are a bit rusty, or you’re new to creating digital images, Canva could be your Hero! You can create posts, cover images, posters, in fact anything you could ever need on Canva.

It’s fantastic if you’re new to graphic design as there are loads of templates t0 get you started, or even just to spark ideas! If they’re not the right size, you can create custom sized images too.

How Good is Canva?

Guy Kawasaki & Peg Fitzpatrick have joined Canva and Jay Baer (author of a fantastic book “Youtility”) is also an avid user.

I’ve been playing around with it for a week or 2 now and think it’s a brilliant resource.

It has an easy to use interface, clear layout, and also it’s FREE! You can also make use of a library of stock images that are already on there, although these do come at a cost. ($1 per image)

Anyway, that’s enough about Canva – you need to visit the site to see what you can really do with it!!

It’s got me thinking though …..

Can a job seeker stand out from the crowd by creating a resume / CV on Canva?

The answer to that is a resounding YES!

Here is my first effort – it took me 15 minutes to create:

Sample resume / CV from canva
You can create a stand out resume or cv on canva. Let your creativity go wild!

 

I’m sure you’ll agree – it could be a lot better!

I didn’t want to create a full CV and bore you with my details, so decided to just map out a quick idea.

You can literally spend hours on the site creating the perfect format and layout for your resume. Canva is very addictive and the professional results that can be achieved for free are astounding and keep you going back for more.

We don’t all need this type of CV/Resume

Obviously a creative resume isn’t suitable for every type of industry, but for those who want to stand out, why not give it a go?

In fact, why not give it a try even if you don’t need a new resume?

Please leave a link to your Canva creations in the comments section below

 

5 Blog Posts To Focus Your Job Search

Logo that says New

Swinton Group Careers have created a Job Seeker Advice Series to help you focus your job search. It covers everything from laying the foundations of your job search, through to preparing interview stages.

There are some great pieces of advice in there, so follow the links below to learn some more!

Swinton Group Logo
Swinton Group Job Seeker Advice Series

 

 

 

 

 

 

1. You & Your Needs

2. Who Do You Want To Work For?

3. Their Application Process

4. Preparation For Telephone Interview

5. Preparation For Face To Face Interviews

 

Thanks for visiting. Please leave a comment below to let me know that you’ve called by ;-)

 

How To Make Yourself More Attractive To Employers

The competition can be fierce for job seekers in the current climate, so it’s vital that you stand out from the crowd and make yourself as attractive as possible to potential employers.

Here is some job search advice related to the fashion world, to help you become more attractive to your future employers.

5 Modelling Tips To Make You More Attractive To Employers
The Office of National Statistics has just reported the largest 3 month rise in employment since their records began.This suggests that competition may increase for job seekers, as a result of this. When you’re looking for a job, data models aren’t always helpful to you, but if the competition does increase for each job, then you need to make sure that you’re making yourself as attractive as possible to future employers. […]

Top 10 FREE Job Search Apps

According to a piece of  research by Glassdoor in May 2013:

(The Infographic is included below)

As more people become reliant on their mobile device for completing daily activities, they are also more likely to be looking for jobs on them too –  whether on a smartphone, a tablet, or both.

If you’re looking for apps to help you in your job search, you’re in the right place. Below is a list of the 10 most useful and more importantly, FREE apps.

  1. LinkedIn – iphone | android
  2. Facebook – iphone | android
  3. Twitter – iphone | android
  4. Job Search on the go by Indeed.com – iphone | android
  5. SimplyHired – iphone | android
  6. CareerBuilder.com – iphone | android
  7. JobCentre Plus – iphone | android
  8. Monster Jobs – iphone | android
  9. CV-Library – iphone | android
  10. Job Interview Question – Answer – iphone | android

Glassdoor-Mobile-Job-Search-Infographic